Privacy Policy
Last updated: October 2026. This policy describes our standards for handling personal data under UK Data Protection legislation.
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1. Introduction
Game Inside World Hospitality Ltd ("we", "us", "our") operates Game Inside World and the website accessible via https://gameinsideworld.com. We are committed to safeguarding the privacy and personal data of our guests, website visitors, dining patrons, and event attendees in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Data We Collect
We may collect and process the following categories of information:
- Contact Details: Full name, postal address, email address, telephone numbers.
- Reservation Data: Dates of arrival and departure, room preferences, number of guests, special accessibility requests, dietary requirements.
- Identification & Verification: Photographic ID details required for check-in and strictly mandatory for entry into the 18+ adult gaming room.
- Financial Information: Payment card details processed securely via PCI-DSS compliant payment gateways.
- Website Technical Data: IP address, browser type, operating system, and cookie identifiers collected via automated website interactions.
3. Legal Bases for Processing
We process your personal information under the following legal bases:
- Contractual Performance: To fulfil room bookings, table reservations, spa therapies, and event venue hires.
- Legal Obligations: Compliance with UK hotel guest registration rules, taxation requirements, and age verification laws.
- Legitimate Interests: Operating and securing our property, preventing fraud, and delivering tailored customer service.
- Consent: Where you have explicitly opted in to receive our seasonal hotel newsletter and promotional announcements.
4. Data Sharing and Third Parties
We do not sell, rent, or trade your personal data. We disclose data solely to vetted third-party service providers (such as secure cloud booking engines, payment processors, and IT infrastructure partners) who act strictly as data processors under binding confidentiality agreements.
5. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was gathered, including satisfying legal, accounting, and reporting obligations. Guest booking records are typically stored for up to six (6) years following checkout in accordance with UK statutory requirements.
6. Your Rights Under UK GDPR
Under UK data protection laws, you possess the right to:
- Request access to your personal data (a Subject Access Request).
- Request rectification of inaccurate or incomplete records.
- Request erasure of your personal data where lawful grounds apply.
- Object to or restrict our processing of your personal information.
- Withdraw consent at any time without affecting past lawful processing.
7. Contact Our Data Protection Officer
If you have questions regarding this Privacy Policy or wish to exercise any of your data rights, please contact our Data Protection Officer:
Email: [email protected]
Postal: Data Protection Officer, Game Inside World Estate, Chipping Norton Road, Oxfordshire, OX7 5NY, United Kingdom
Telephone: +44 (0) 1608 642 800